Stuck, lost progress, or have an idea? Here's how to get help.
Email us and a real person will reply, usually within 2 business days. Tell us your hero's name and the device you play on.
support@habixrpg.comFor a refund on an App Store purchase, ask Apple at reportaproblem.apple.com. Apple handles all payments and refunds.
Sign in with Apple, Google or email in Settings → Account. Your progress is then saved to your account, and signing in on another device (or at play.habixrpg.com) picks it up. If you play without an account, progress stays on that one device only.
Subscriptions are managed by Apple. On your iPhone open Settings → your name → Subscriptions → Habix RPG and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Premium until the end of the period you paid for.
In the game, open Settings → Account → Delete account and confirm. This permanently deletes your account, cloud save and play history. Deleting the account does not cancel an Apple subscription, so cancel that separately (see above). If you can't sign in, email us from the address on your account and we'll delete it for you.
The game day starts at 4 AM local time. Your daily streak continues when you finish enough of the day's habits and to-dos before then. Premium's Streak Shield saves your streak once a week if you miss a day.
Use Settings → Reminders in the game. If reminders are on but don't arrive, check that notifications for Habix RPG are allowed in your iPhone's Settings → Notifications.
Your hero earns for up to 3 days at a time while you're away (7 days with Premium). Open the game at least once every few days to collect everything.